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20x20.ie Rating Guideline

rating-guideline

At 20x20, we take several measures to ensure that our reviews meet the highest standards, giving players reliable information regarding online casinos in Ireland. This page breaks down the unbiased and structured approach we follow to rate these sites.

These rating guidelines are essential for us as they help us to maintain our credibility. We use them as a template to assess each site, ensuring we prioritize fairness and objectivity. Built on solid data, these guidelines are also regularly updated to reflect shifts in the industry. This way, we can ensure that we’re always one step ahead and can keep offering the quality content we’re known for.

🌟 20x20’s Approach to Rating Online Casinos in Ireland

Having rating guidelines ensures that there is a clear structure involved when evaluating online casinos. Using them during analysis is an excellent way to ensure that our ratings are fair and based on in-depth research. This way, we can provide readers with helpful, honest, objective reviews to ease their navigation of the igaming world.

Independent & Unbiased Reviews

Independent & Unbiased Reviews

All ratings at 20x20 are based on first-hand experience, research, and analysis and are never influenced by advertisers or sponsorships. That said, we want to clarify that we are an affiliate site; We receive commissions when readers sign up as new players at our recommended platforms.

However, what makes 20x20 stand apart from other affiliates in the field is that we only partner with casinos we trust and would use ourselves. We assure you that these sites do not influence our reviews in any way, and we’ll always outline any cons or issues experienced when ranking them.

Our commitment to transparency and fairness ensures that our review is based on data, not third-party biased opinions. We greatly value the trust of our readers, and you can always count on us to offer clear and objective reviews.

Expert-Driven Evaluation Process

Expert-Driven Evaluation Process

As mentioned before, firsthand experience is of utmost importance here at 20x20. Our team comprises experts and analysts who have worked in the industry for many years and have had plenty of experience with online casinos. Being casino lovers, they’re aware of current trends to keep an eye out for when reviewing these sites, ensuring we’re always up-to-date.

In addition to expert analysts, our review process uses real-user experiences, rigorous testing, and industry benchmarks. This ensures that we look at multiple angles of the platform in question, giving us an in-depth view of its strengths and weaknesses.

Thanks to the experts that make up our review team and data collected from user experiences, we can keep providing expert reviews that give our readers all the information they need to find the best platforms. If you want to be part of our dynamic team and are curious about any open positions, you can check out our careers page.

🧐 Our Irish Online Casino Evaluation Criteria

At 20x20, we put a lot of time and effort into handpicking the best Irish online casinos. This way, you’ll always have access to the top platforms in the industry. In this section, I’ll outline our evaluation criteria when choosing these sites, from licensing and security to reputation and user reviews, amongst other factors.

Licensing & Security

Licensing & Security

The first thing we check when reviewing an online casino is whether they have valid licenses from regulatory authorities such as the Malta Gaming Authority (MGA), UK Gambling Commission (UKGC), Curacao eGaming, or Gibraltar Regulatory Authority, amongst others.

These licenses are essential as they ensure that the site operates legally in the country and follows the strict gambling regulations in Ireland, all of which are there to protect their players.

Below, I’ve listed all the key factors that a licensed casino ensures are in place:

Feature
Description
Encryption
Read More A trustworthy casino will use the latest SSL technology to protect your personal and financial information so that it never falls into the wrong hands. Read Less
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Responsible Gaming Measures
Read More Licensed sites offer responsible gaming tools such as deposit limits, loss limits, and reality checks. This helps players to stay in control of their gaming experience. Read Less
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Fair Games
Read More All the games at licensed sites operate with RNGs, which ensure that every result you get when playing is based on luck. Read Less
Read More

User Experience & Website Design

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Ease of navigation is key to an enjoyable casino experience, so this is another factor we consider when reviewing online casinos. The online gaming world is changing and operators are expected to meet up with diverse technological advancements to deliver the best possible gaming experience to their users.

Any gaming platform or sportsbook we promote on our site must meet the following criteria:


Feature
Description
Site Speed
Read More The online casino in question should load quickly and seamlessly so you can play right away. Read Less
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Ease of Navigation & User-Friendliness
Read More The site must make getting from point A to point B easy—clear outlines of where the games, promotions, T&Cs, and customer care team are also essential. Read Less
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Mobile Compatibility
Read More It’s safe to say that people visit online casinos from their phones more than their desktops. Thus, the casino must be compatible with smartphones and tablets. Read Less
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Fresh Designs
Read More Our top-rated sites take their aesthetics seriously, offering modern and visually appealing designs to enhance the gaming experience. Read Less
Read More

Casino Bonuses & Promotions

Bonuses and promotions

It’s no secret that one of the most exciting things about playing at an online casino is the access you get to promotions. Bonuses can help you get more value for your money and are a great way to keep the gaming experience fresh and exciting.

However, since not all casino bonuses are created equally, we closely examine a site’s range of promotions when rating them. We look at everything from welcome offers and loyalty programs to whether they offer any birthday and no-deposit bonuses. We don’t stop there, though.

Having been in the industry for years, we know that many casinos boast incredible welcome bonuses, some of which seem too good to be true. This is why we always scrutinize the terms and conditions for each of these promotions, paying close attention to whether they offer fair wagering requirements.

We also make sure that the site makes these T&Cs easy to read and understand. Often, when a site has convoluted T&Cs or makes them difficult to access, it can mean a sign of unfair practice.

Payment Options & Withdrawal Speed

payment methods

A gaming platform should have a selection of safe payment solutions for their users to choose from. When rating a site, we’ll make sure that they offer different solutions, including credit cards, e-wallets, bank transfers, and even cryptocurrencies. This way, players can make transactions with any of their favourite payment methods without needing to search for sites that specifically support it.

Apart from the payment methods available, we’ll also assess the casino's withdrawal processing times and fees. Naturally, if you win, you’ll want to get your funds as quickly as possible. This is why we test all of the casino's withdrawal items to make sure that our transactions will get to us on the site’s stated time frame.

We also ensure they’ve made the paying out process straightforward and safe, so you can withdraw your winnings confidently.

Customer Support & Service Quality

customer support

There’s nothing worse than coming across a problem at a casino and having no one there to reach out to. To avoid this, our rating guidelines involve evaluating a platform’s customer support team. Specifically, we check the different services available that players can use to reach out to the team, such as live chat, email, and toll-free phone support.

That’s not all, though. We’ll also test out the casino's response teams, ensuring that they deal with queries quickly and professionally. Ideally, a site will offer customer service care around the clock, or at least for a large portion of the day.

Other than the above, we also consider whether the site has multilingual support and an FAQ section, as these will all make for a smoother casino experience for all our readers.

When playing at one of our recommended casinos, you can rest assured that help is always a click away.

Responsible Gambling Features

responsible gambling

Our long-time readers know that we take responsible gaming very seriously. With this in mind, when carrying out our ratings on online casinos, we’ll ensure that they promote safe gambling habits.

A professional site that we approve will always have a page dedicated to responsible gambling. Here, you can find all the tools the site uses to protect its players while offering tools that you can use to encourage you to play within limits. These often include deposit, wager, and loss limits, reality checks, and even self-exclusions. Often, these sites will also list the charities and independent support groups available for anyone who needs further help when it comes to gambling and addiction. These include:

Reputation & User Reviews

Reputation & User Reviews

Apart from using solid data, what makes us special at 20x20 is that we analyse casinos according to their reputation. One of the ways we do this is by collecting and evaluating reviews left by users. When collecting feedback, we can better understand what makes an online casino special, where it can improve, and what it is exactly about them that players enjoy. This way, we can provide our readers with a comprehensive picture of the site.

User reviews give you first-hand insight into what it’s like to play at a particular casino. Many players out there are passionate about playing these games, and they’re eager to list out what their experiences were with it. If a player has a negative experience, they’ll likely want to warn other casino enthusiasts about it, too.

Needless to say, we abstain from partnering with any online casino that generally has a negative reputation amongst players.

⚖️ 20x20.ie’s Rating Scale – How We Score Online Casinos

Scoring online casinos at 20x20 is time-consuming and involves hours of research and cross-checking. Despite it being a long process for us, we want to make it easy for our users to learn which casinos tick the right boxes and which ones have room for improvement. To do this, we’ve employed a star system. A casino can get anywhere from three to five stars, with five indicating that the casino is exceptional and three indicating an average score.

Rating Classifications Content

If you’re keen on playing at a particular casino but don’t fancy going through the whole article to see if it’s worth your time, all you have to do is check the rating we’ve given it, which you’ll find above each review page. Here’s a more detailed outline of what each star rating signifies:

Rating
Description
4.5 to 5
Read More A perfect online casino that ticks all the right boxes. Read Less
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4.4 to 4
Read More It is a top gaming platform that offers many positives but might have one or two factors they need to improve on. Read Less
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3.9 to 3.5
Read More It's a great option, but it isn’t the best out there. Read Less
Read More
3.4 to 3.1
Read More Decent casinos with good qualities, but also several that need work. Read Less
Read More
3 and below
Read More Any casino that has a rating below three stars will not be considered as this means it does not pass our rating guidelines. Read Less
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You have our word that our ratings are based on thorough research and are made to give you a complete picture of each casino. To recap what I’ve outlined earlier, here are the factors we consider when evaluating a site:

  • Licenses and Security
  • User Experience and Website Design
  • Casino Bonuses and Promotions
  • Payment Options & Withdrawal Speed
  • Customer Support & Service Quality
  • Responsible Gambling Features
  • Reputation & User Reviews

⁉️ Why Trust Our Ratings?

fair and unbaised ratings

We take great pride in publishing informative, honest, and transparent content. We spend countless hours daily gathering data from reliable sources. This ensures that our content is based on facts and primary data and not recycled from other reviews. After our work is live online, we keep updating it to ensure it reflects any relevant changes. You can read more about how we create and update our reviews on our editorial page.

To learn more about us and why you can trust our content, visit our trust page. Here, you’ll find out exactly the steps we take to make sure that what we’re delivering is of the highest quality. We also take your privacy seriously, so for more information about that, please review our Privacy Policy.

📝 Get in Touch – Share Your Experience

At 20x20, much time is spent researching and refining our content to give our readers the best services possible. That said, we’re not perfect, and sometimes, we might miss certain details. If you spot any issues with any of the content on our site, such as mistakes in bonuses or terms, we encourage you to let us know as quickly as possible so that we can amend any inconsistencies.

We’re also open to hearing your feedback about your experiences at any of the sites we’ve rated, whether positive or negative. Feedback is a great way to keep improving our content and understand what our players seek. If you want to drop us a message, feel free to contact us here.

We’d like to mention that we embrace diversity and inclusion at 20x20.ie. We encourage all voices to reach out to us, and you have our word that our content always aims to be representative.